Please click to see the requirements for various Claims

See the requirements

  • Duly signed application letter from the client. The letter must bear a date, current address and telephone number of the client
  • Original policy document must be surrendered/Affidavit in case of loss policy document.
  • Copy of client’s National I.D card.
  • Copy of pay slip showing deductions have stopped
  • Signed surrender voucher
  • ATM Card Copy for payment through EFT
  • Duly filled Mpesa form for Mpesa payment

See the Requirements for Loans Claim


  • Original policy document/Affidavit in case of loss policy document.
  • Duly signed ‘loan bond’.
  • Completed and signed salary deduction form or banker’s order indicating the amount of loan repayment inclusive monthly premium OR letter of commitment to repay the loan through cash or Mpesa.
  • Latest Payslip copy.
  • Loan Voucher (Signed).
  • ID copy.
  • ATM Card Copy for payment through EFT
  • Duly filled Mpesa form for Mpesa payment

See the requirements

  • Duly signed application letter from the client. The letter must bear a date, current address and telephone number of the client
  • Signed cash bonus/ early access voucher.
  • ID copy.
  • ATM Card Copy for payment through EFT
  • Duly filled Mpesa form for Mpesa payment.

See the requirements

  • Original Policy Document / Affidavit in case of loss policy document.
  • Certified copy of death certificate
  • Certified copy of burial permit
  • Certified copies of
  • the deceased National ID card and/or form of surrender of ID card
  • Certified copy of claimant’s ID
  • Letters of administration/ probate of wills to the estate of the deceased (if any)
  • Copy of police abstract and/or postmortem report (if any)

See the Requirements

  • Original policy document/ Affidavit in case of loss policy document.
  • ID copy
  • Full maturity voucher (Signed)
  • ATM Card copy for payment through EFT
  • Duly filled Mpesa form for Mpesa payment