FAQ (Frequently asked Questions)

Individual Life

Policy document – Evidence of Contract
Endorsement – a written or spoken statement confirming changes in a policy.
Reversionary bonus– A bonus added to the sum assured (or basic sum assured) of a with profits life assurance policy out of a life company’s surplus profits.
With profits policy– is an insurance contract that participates in the profits of a life insurance company.
Sum Assured – amount payable on happening of the contingency assured against</li>
Assured – Party entitled to receive money under an assurance contract on the happening of stated event
Assurer – the office that agrees to pay money to another party on the happening of insured event

Group Life

Who can Join A pension Plan

Any kenyan above the age of 18years whether employed or in self employment.
Who can Join Heshima Mpango Poa

An individual over the age of 18 years can join and cover his/her family.
Who pays for premiums for Group Life cover

The employer is responsible for paying premiums.
Group Life benefits Documentation

> Death Certificate.
> Burial Permit.
> National Identification card/ Surrender of ID-Deceased.
> National Identification card – Payees or Birth Certificates if Minors
> A letter from the Provincial Administration ( Chief)
> ATM/ BANK DETAILS FOR ALL PAYEES (Indicate your correct account number, Account branch and your Mobile
Group Life Disability Documentation

> All doctors reports.
> For all these medical reports please include all doctors reports, doctors notes, X ray reports, Discharge summaries and any other medical
report that regards your injury/disability.
> Abstract /P3 forms. In case of an accident.
> National Identification card.
> BANK DETAILS – ATM (Indicate your correct account number, Account branch and your Mobile phone number).