This Customer Charter informs you of the quality and timely service you can expect to receive from our Head Office and all our 15 branches country wide.Pioneer Assurance Company Limited is a customer-focused organization that prides itself in its service delivery. The company has a rich history spanning over 80 years. Over the years, the company has progressively grown its customer base, product range, and branch. Pioneer has embraced technology and is committed to enhancing lives through our products and service.
As envisioned in our strategic business plan we intend to make Pioneer Assurance a provider of world class service. This charter is a deliberate effort to achieve this.
Our Promise to You…
We strive to provide consistently high quality service to our clients. We invest time to fully understand your needs and build an effective working relationship.