Milcah Kinyua is the founder Managing Director of Pioneer General Insurance Limited since its inception in 2017. An industry veteran, Milcah’s nearly 26 years career in the industry has earned her a great wealth of experience. She led teams in the underwriting and claims departments of ICEA Lion and CIC Insurance Company, and later served as Managing Director of CIC Insurance Uganda in charge of both General and Life Divisions. She has also previously held the position of General Manager Operations at UAP Old mutual.
Milcah is a diligent and results-oriented leader with a proven track record in developing and overseeing the implementation of Company’s business strategy, and a great passion for customer service.
Her academic and leadership qualifications match her experience, having successfully qualified for the Advanced Management Leadership Program (Strathmore Insurance) and Corporate Governance (Center for Corporate Governance in Kenya). She holds a Master of Business Administration Degree (KU) in Entrepreneurship with a Research paper on A SURVEY TO ESTABLISH ACCESSIBILITY OF INSURANCE SERVICES TO SMALL AND MEDIUM ENTERPRISES IN NAIROBI CBD. Her Graduate degree is a Bachelor of Education from Kenyatta University. She is also an Associate of the Chartered Insurance Institute London (ACII)